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I'm Principal Product Manager with experience in building B2B Cyber Security SaaS products, B2B Plug & play eCommerce SaaS Product, EdTech Offerings, Enterprise level eGovernance solutions and POCs for Fortune 500. Made my hands dirty with Product Led Growth, User Activation, User Adoption, Continuous discovery, Product Strategy & Execution. Have worked closely with Engineering, Design, Marketing, and Business teams in B2B, B2B2C, G2C & B2C domains.
Started with SAP Consulting to ExxonMobil through NTT Data. Further, joined Government of India in building its enterprise level eGovernance Solutions, and benchmarking best practices. Choose to build Startups for Mass Entrepreneurship. Built a Project led training module on emerging tech for freshers & experienced folks from scratch, shut down its operations in Covid & joined WhiteHat Jr to build its Product Operations pod in Growth & Coding Category. For last one year, while helping Indian local commerce startups in unleashing the potential of ONDC Protocol rolled out by Govt of India, I’m working full time with Autodit.com, building its early systems.
Product Manager with decade experience in driving GTM strategy, content generation, communications, product roadmap, Data Strategy, & Versioning. Certified in Agile Product Management, AI Powered Marketing, Design Thinking Implementation, Neuroscience for L&D, Strategic Partnerships, OS Intelligence, Customer Success, Sales Excellence, Digital Transformation, Agile Methodology, Machine Learning.
Through different stints, I got opportunity to Launch New Initiatives, build Communications Dashboard, Sales Excellence Dashboard, Lead Scoring, Conversion Rate Optimization, Support Group Evaluation, Feedback on Gov Schemes, Growth Funnel Optimization, Marketing Optimization, Student Success Dashboard, Zappier Integrations, Google Scripts for Automation, Customer Success Metrics, Data Journalism, Employee Attrition POC, Warranty Claims Analysis. Covered more in the sections below.
<aside> <img src="https://prod-files-secure.s3.us-west-2.amazonaws.com/08d646ad-7e29-4a37-8730-27841efd7287/653aa754-3593-4152-aa9e-2978c038e5c6/MSClarity.png" alt="https://prod-files-secure.s3.us-west-2.amazonaws.com/08d646ad-7e29-4a37-8730-27841efd7287/653aa754-3593-4152-aa9e-2978c038e5c6/MSClarity.png" width="40px" /> Microsoft Clarity Hotjar Amplitude Tableau
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<aside> <img src="https://prod-files-secure.s3.us-west-2.amazonaws.com/08d646ad-7e29-4a37-8730-27841efd7287/516f6af1-49a3-44bb-999d-5becab60aad2/Webflow.png" alt="https://prod-files-secure.s3.us-west-2.amazonaws.com/08d646ad-7e29-4a37-8730-27841efd7287/516f6af1-49a3-44bb-999d-5becab60aad2/Webflow.png" width="40px" /> Webflow WordPress
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<aside> <img src="https://prod-files-secure.s3.us-west-2.amazonaws.com/08d646ad-7e29-4a37-8730-27841efd7287/f13d81d0-5fec-495f-890d-84a785f8d060/Miro.png" alt="https://prod-files-secure.s3.us-west-2.amazonaws.com/08d646ad-7e29-4a37-8730-27841efd7287/f13d81d0-5fec-495f-890d-84a785f8d060/Miro.png" width="40px" /> Miro Canva Synthesia Adobe Suite
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<aside> <img src="https://prod-files-secure.s3.us-west-2.amazonaws.com/08d646ad-7e29-4a37-8730-27841efd7287/b06b7aa8-9725-4e5e-9738-2208a154e60d/Atlassian.png" alt="https://prod-files-secure.s3.us-west-2.amazonaws.com/08d646ad-7e29-4a37-8730-27841efd7287/b06b7aa8-9725-4e5e-9738-2208a154e60d/Atlassian.png" width="40px" /> Jira Confluence Trello Clickup
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Principal Product Manager | Autodit Feb ‘22 - Current | Hyderabad, India
Extensive Market Research & 20+ Target Group Interviews in Finalizing the MVP at Autodit.
Built the Strategy Stack with customer needs and requirements.
Built aspirational feature list, specifications, weighing them for execution. Managing the Roadmap with Customer Centricity. Continuous grooming of Technical Backlog in enabling engineers for their biweekly sprints and tracking the task level closure.
Built Growth Pod for our B2B Offering & onboarded 30+ Customers in 3 months. Derived the Product Market Fit. Defined Success Metrics & monitored performance.
Observed User Behaviour closely through Microsoft Clarity & guided them in using the platform at their office. Organized socials and collected their feedback. Developed product plans in relevance with overall strategy.
Built a list of Tests that can help us understand the usage, and user triggers better.
Built Communication channels for Cross Functional teams. Sharing best practices with Marketing, and Engineering teams.
Product Management | eSamudaay June ‘22 - Jan ‘23 | Bangalore, India
- Product Management for New Initiatives. Juggling between VC Firm, NDDPL, Partners
- Raising new Partnerships across the Funnel for District Digital Economy.
Product Management | BYJU’s FutureSchool Jun‘20 - May’ 22 | Mumbai, India
- Product Management for New Initiatives. Worked on Pricing Strategy, GTM Plan, Product Market Fit, Controlled Launch Plan, Funnel Optimization, New Customer Discovery, Iterative Product Improvement, Integration with BYJU's Acquisitions, Program Wrap, & Delivery Scoring.
- Improved Class Joining Rate, Comms Delivery Rate, & Open Rate by 10%
- Enabled Product Sales Team for Lead Scoring through the Platform
- Product Owner for 10+ Vendors, and 25+ Engineering team. Led the scrum planning, retrospective meet, managed product backlog, and enabled business teams with real-time Communications Management (Email, SMS, WhatsApp, & IVR)
- Led a hackathon team which conceptualized a mentor avatar which assists the student 24x7 reminds them, build their habits, tracks their performance, with conversational AI.
- Product Owner to 40+ Salesforce team for lead management to Sales Floor. Executed PII Management, Access Control and End Point Security Rollouts.
Product Consultant | National Informatics Center Nov ‘19 - Mar ‘20 | Bhopal, India
- Gathered insights for What & Why, to facilitate How & When to the team
- Streamlined Iterative Product Enhancements with Agile in 10+ enterprise level eGovernance Products, including Samagra UID.
- Analyzing needs from line ministries and prepared documents that streamline Software Development efforts.
- Minimized the TAT for letters sent from Line Ministries with Manual File Management Practice.
- Designed pitch presentation to line ministries (Product Sales)
- Content preparation and management for Product launches
Product Consultant | Government of India Jul’ 17 - Aug’19 | Delhi, India
- Built a Product community on Governance best practices, and organized events with top bureaucrats to share their learnings and scale best practices.
- Product Management for the Young Achievers Award 2017, a partnership initiative with Quality Council of India.
- Governance Scale Up: https://www.darpg.gov.in/relatedlinks/replication-governance-scale
- Worked on gigs in setting up best practices with
- DARPG: Department of Administrative Reforms & Public Grievances, Government of India
- QCI: Quality Council of India
- NIRDPR: National Institute of Rural Development & Panchayat Raj
- Dept Food, Civil Supplies
- NIC: National Informatics Center
- Built relations with Civil Society Organizations in Farming, Rural Livelihoods, Education, Small Medium Scale Industries etc.,
Product Management - Probono | Multiple Civil Society Organizations Mar ‘15 - Jun ‘20 | India
- Worked with multiple grass root NGOs, traveled to tribal areas and understood their work.
- Turned to be evangelist to take them on platforms like Google for Non-Profit, AWS for Non-Profit etc.,
- Setting up their Growth Funnel, Improving Processes, Designing Programs to engage interns, corporate volunteers, content templates for Effective Social Media usage.
- Showing them how Multinational NGOs are running their business: youtube.com/channel/UCvOi8UsWA7b-4FVlw0K25cg
Product Management | Vision India Foundation (Now Rishihood University) Jun ‘17 - Aug ’19 | Delhi, India
- Built Product Marketing Framework for P3E (New Initiative) & successfully drove the first two editions.
- Trained Fellows on Brand Positioning.
- Product Management, Design & Marketing lead for all our other offerings.
- Enabled free resources from TechSoup: Google, AWS for Non Profit etc.,
- Built a Product community on Governance best practices, and organized events to top bureaucrats to share their learnings and scale best practices.
- Product Manager for the Young Achievers Award 2017, a partnership initiative with Quality Council of India(QCI). Drove it end to end, understood the needs, defined persona, outreach, screening & Program Wrap.
- Designed program with NIRDPR to engage Professionals on Sabbatical.
Product Specialist | NTT Data Aug ‘14 - Jun ‘17 | Hyderabad, India
- Successfully ran the Product Development effort through 3 waves, and handed over to client
- Picked as one in 5 Analysts (Out of 25) to improve the product following Agile Methodology.
- Reduced the Validation Effort of the client for their new Implementation. Made Payroll function validation available on a click.
- Played active role in cross functional programs. Product specialist for the suite of Products that the Oil & Gas giant was using.
- Took KT from Subject Matter Experts both onsite, and offshore.
- Underwent training in Data Science, SAP HANA, Web Development (HTML, CSS, JS, Bootstrap, PHP, My SQL)
